TGG Privacy Policy

We collect certain information or data about you when you contact us or use this website.

This includes:
- questions, queries or feedback you leave, including your email address if you send an email to us.
- your IP address, and details of which version of web browser you used
- information on how you use the site, using cookies and page tagging techniques to help us improve the website.

This helps us to:
- improve the site by monitoring how you use it
- respond to any feedback you send us, if you’ve asked us to

We can’t personally identify you using your data unless you have given us identifiable data.

The Gardeners Guild will never share your e-mail address or any personal details with any third party. However, in the event of a complaint against one of our members we will contact the member to ask for their version of events. This will involve telling them about who has made the complaint.

Please see our complaints policy for more information: http://www.thegardenersguild.co.uk/complaints.html

Any personal contact data is held in strict confidence and in full compliance of the Data Protection Act.
The Gardeners Guild LLP data protection registration number: Z1594296.

Where your data is stored

We store your data on secure servers in the UK. It may also be stored outside of Europe, where it could be viewed by our staff or suppliers. By submitting your personal data, you agree to this.

Keeping your data secure

Transmitting information over the internet is generally not completely secure, and we can’t guarantee the security of your data.

Any data you transmit is at your own risk.

We have procedures and security features in place to try and keep your data secure once we receive it. We won’t share your information with any other organisations for marketing, market research or commercial purposes.

Disclosing your information

We may pass on your personal information if we have a legal obligation to do so, or if we have to enforce or apply our terms of use and other agreements. This includes exchanging information with government departments for legal reasons.

Your right

You can find out what information we hold about you, and ask us not to use any of the information we collect. For more information visit https://www.gov.uk/data-protection

Links to other websites

Thegardenersguild.co.uk contains links to and from other websites. This privacy policy only applies to this website. If you go to another website from this one, read the privacy policy on that website to find out what it does with your information. If you come to thegardenersguild.co.uk from another website, we may receive personal information about you from the other website. You should read the privacy policy of the website you came from to find out more about this.

Data Protection Policy

Our data protection policy sets out our commitment to protecting personal data and how we implement that commitment with regards to the collection and use of personal data. We are committed to:
- ensuring that we comply with the eight data protection principles, as listed below
- meeting our legal obligations as laid down by the Data Protection Act 1998
- ensuring that data is collected and used fairly and lawfully
- processing personal data only in order to meet our operational needs or fulfill legal requirements
- taking steps to ensure that personal data is up to date and accurate
- establishing appropriate retention periods for personal data
- ensuring that data subjects' rights can be appropriately exercised
- providing adequate security measures to protect personal data
- ensuring that a nominated officer is responsible for data protection compliance and provides a point of contact for all data protection issues
- ensuring that all staff are made aware of good practice in data protection
- providing adequate training for all staff responsible for personal data
- ensuring that everyone handling personal data knows where to find further guidance
- ensuring that queries about data protection, internal and external to the organisation, is dealt with effectively and promptly - regularly reviewing data protection procedures and guidelines within the organisation.
- we operate a closed office with visitor restrictions to protect our clients data and confidentiality.
- we process data only if necessary and avoid unnecessary copying or duplication.
- we store data in a variety of ways to minimise risk of loss and avoid storing categories of data together unless necessary.

Data Protection Principles

- Personal data shall be processed fairly and lawfully.
- Personal data shall be obtained for one or more specified and lawful purposes, and shall not be further processed in any manner incompatible with that purpose or those purposes.
- Personal data shall be adequate, relevant and not excessive in relation to the purpose or purposes for which they are processed.
- Personal data shall be accurate and, where necessary, kept up to date.
- Personal data processed for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
- Personal data shall be processed in accordance with the rights of data subjects under the Data Protection Act 1998.
- Appropriate technical and organisational measures shall be taken against unauthorised and unlawful processing of personal data and against accidental loss or destruction of, or damage to, personal data.
- Personal data shall not be transferred to a country or territory outside the European Economic Area unless that country or territory ensures an adequate level of protection for the rights and freedoms of data subjects in relation to the processing of personal data.